Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and postal address when you create an account or place an order
• Payment information (processed securely through our payment partners — we do not store card details)
• Size preferences, wishlist items, and shopping history
• Communications you send to us via email or contact forms

2. How We Use Your Information

• Process and fulfill your orders, including sending order confirmations and shipping updates
• Manage your AV APPAREL account and rewards membership
• Send promotional communications (with your consent), including new arrivals, sales, and exclusive offers
• Improve our website, products, and services through analytics
• Detect and prevent fraud or unauthorized activity

3. Sharing of Information

We do not sell your personal information. We may share your data with:

• Shipping carriers to deliver your orders
• Payment processors to securely handle transactions
• Analytics providers to help us understand website usage
• Law enforcement when required by applicable law

4. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure data storage, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage your cookie preferences through our Cookie Settings page or your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Order records are retained for a minimum of 5 years for legal and tax compliance purposes.

8. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

9. Contact Us

For privacy-related inquiries, please contact us at: